“Family of 6 - Overall, the caravan was good”
Overall, the caravan was good and generally clean, though we had to re‑clean the oven grills before using them. Some of the plates lower in the pile were dirty. The location was great, with the beach only about a 10‑minute walk away. We didn’t use the pool or the onsite entertainment during our stay. Unfortunately, we experienced very heavy rain, and the lounge window leaked badly, with water actually pouring into the caravan. The bedroom window on the same side also leaked, though only a small amount; the bathroom window was fine. I was also disappointed with the check‑in arrangements. We had booked months in advance to check in at 3 pm, but a few days before our stay, when the check‑in details were sent, I was told this would no longer be possible due to another booking. The code for the caravan was then not sent to me until 4:03 pm, which was frustrating after already having to change the agreed check‑in time. This would have been worse if I didn’t have a signal; it should have been sent the day before like all other places we have stayed. While walking around the site, we also noticed the smell of cannabis quite frequently, which was unpleasant. I also had to request my deposit back after our stay, but once I made the request, it was sent back straight away.
Anna-francesca·2 месяца назад