“Disrespectful service and disappointing food”
The pool view was nice, but our stay was disappointing for two main reasons: first, the male receptionist treated me in a sexist way at check‑in, addressing only my husband and ignoring me even though I was standing right there asking questions, then immediately started chatting about football with him, as if he was the only one to speak to; this chauvinistic attitude felt like a tradesman addressing only the man in a couple, which is unacceptable for a hotel that should welcome both guests. Second, the food was a letdown: the dining concept focused on dietary restrictions with no normal food options, meals were mediocre at best, and even basic items like regular milk for coffee were missing, especially given the high prices. These two issues ruined our experience and made the hotel fall far short of the hospitality we expected.
Or2 месяца назад