“Wouldn’t let me check into fully paid room.”
They wouldn't let me check in, claiming they didn't receive payment. I showed them the receipt proving I had paid in full more than 24 hours ahead, yet they insisted they hadn't received it. After waiting over 20 minutes I told them to cancel and refund me, so I left at 2:30 am. I made other arrangements, and 10–15 minutes later they called and texted repeatedly, telling me to come back so they'd sort the payment in the morning. They refused to refund, saying I "was not patient" and that it was my fault I left.
Daudelin5 месяцев назад