“Poor customer service”
My credit card was charged three times before arrival, and I was told it was declined, only to be told by management that it was a bank issue; I had to bring another card. Four days after my stay, the original card still shows a pending status. The management’s lack of customer service is completely distasteful, and it’s a shame that the staff show more empathy than the management. I hope someone above the store manager sees this and addresses the issue.
Sterling2 месяца назад