I made a reservation and requested early check‑in because I had a work meeting at 9 am, which the management approved via email. When I arrived, I called the provided number but couldn’t get through. Security contacted a lady who was not kind in tone and told me I had to wait until 11 am for the guest to check out, then an hour for cleaning before I could check in. She claimed she was not aware of any booking. I had to find another accommodation and was very disappointed.
MunyokiМесяц назад