“Nickle and dimed.”
The hotel was tidy and cozy, just a short walk from the Silver Line 1 bus stop at the Trade Center and the cruise terminal. I paid AUD$500 for a room that was only average and missing basic perks like free water. The staff seemed uninterested and the management was dismissive. I received a “complimentary” $20 room‑service voucher, only to be told I had to pay a $10 delivery fee and that taxes weren’t included—so I really had only $5 left to spend. When I raised the issue, it took a long time to get a manager who was also disinterested, fixed the problem without talking to me, and then vanished. Checking out was slow with no express key‑drop, and the front desk staff were all gathered in their room chatting and laughing instead of helping guests. As a former Marriott Elite member, I definitely won’t return.
Antony6 дней назад