“Pas de service client, très cher pour les prestations proposés”
The place looks pretty, nothing more. There's no customer service at all. The hotel is pretty but that's it. The value for money is horrible. It's very expensive for services that are basically nonexistent. A lot of small issues that just don't work. We only had one towel for the two of us. There was a leak in the bathroom, mold on the soaps. The safe wouldn't open. No paddle because they said there was too much current, and the reception was basically nonexistent except to ask for the credit card at the end of the stay. There's no ladder to get into the water from the stilts or the pier walkways, so you have to go through the beach and walk around everything. No luggage handling. And so on! It's very pricey for a place that supposedly was renovated eight months ago and offers zero service. They offered no commercial gesture for all the inconveniences, not even a “sorry” or a free coffee.
Kassandra3 дня назад