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The hotel itself was spotless and organized
The staff were incredibly friendly and welcoming
The breakfast was delicious and complete
Составлено Parley на основе 56 последних из 108 проверенных отзывов
В каждом номере: Flat-screen TV, Free Wifi, Radio, Ironing facilities, Microwave, Telephone, Refrigerator, Alarm clock и ещё 1
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35 m² · 1 king bed and 1 sofa bed
The King Room with Sofa Bed offers a spacious layout, exceptional comfort, and modern amenities, including a flat-screen TV and free WiFi. A king bed and sofa bed provide ample sleeping space in this non-smoking room.
Кровати 6.9/10 · отметили 20 гостей
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31 m² · 1 king bed
The King Room offers exceptional comfort with a spacious layout, featuring a king bed, flat-screen TV, and free WiFi. A tea and coffee maker is conveniently provided, making it an ideal choice for travelers seeking a comfortable stay.
Кровати 6.9/10 · отметили 20 гостей
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2 large double beds
This accommodation features a quartet of guests and is equipped with a television featuring a flat screen, as well as a device for making tea and coffee. It contains two beds.
Кровати 7.6/10 · отметил 21 гость
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31 m² · 1 king bed
The King Room at Hampton Inn Ozona features a spacious layout with one king bed, a flat-screen TV, and free Wi-Fi, along with a tea and coffee maker for added convenience, providing a comfortable and well-equipped stay.
Кровати 6.9/10 · отметили 20 гостей
35 m² · 2 queen beds
The Queen Room with Two Queen Beds at Hampton Inn Ozona features a spacious layout, two comfortable queen beds, a flat-screen TV, and complimentary Wi-Fi, along with a tea and coffee maker for added convenience.
Кровати 6.9/10 · отметили 20 гостей
“Very Clean!”
The room was very clean, the pool was spotless, breakfast was always warm and ready, and if something was missing I simply told them it was empty and they refilled it and confirmed it; it’s a very nice place to stay, though the bathroom door didn’t slide shut completely.
“Nice, new property. Good breakfast. Friendly staff”
Nice, new property with good breakfast and friendly staff, but the charge for our service dog was expensive.
The beds were very comfortable and clean, the morning food was amazing, and everything was great.
“Wonderful.”
Very clean. No comment
“They lost the my reservation and even though I had a confirmation from booking.com they refused to check me in.”
Nothing positive; the manager (Selma) was rude and unhelpful, the hotel erased my reservation even though I had a confirmation number proving payment, Selma said “it’s not my problem” and left when her shift ended; another employee tried to assist, but the manager’s unwillingness and unprofessionalism made it impossible; I called to confirm my reservation, Selma still refused to help, saying “since you reserved through them and not us, there’s nothing I can do”; I asked for a refund, we left, and were immediately taken in by Holiday Inn just down the road, who were professional and courteous; I’ll never stay at a Hampton Inn again.
“Very Clean!”
The room was very clean, the pool was spotless, breakfast was always warm and ready, and if something was missing I simply told them it was empty and they refilled it and confirmed it; it’s a very nice place to stay, though the bathroom door didn’t slide shut completely.
“Wonderful.”
Very clean. No comment
“Nice, new property. Good breakfast. Friendly staff”
Nice, new property with good breakfast and friendly staff, but the charge for our service dog was expensive.
“They lost the my reservation and even though I had a confirmation from booking.com they refused to check me in.”
Nothing positive; the manager (Selma) was rude and unhelpful, the hotel erased my reservation even though I had a confirmation number proving payment, Selma said “it’s not my problem” and left when her shift ended; another employee tried to assist, but the manager’s unwillingness and unprofessionalism made it impossible; I called to confirm my reservation, Selma still refused to help, saying “since you reserved through them and not us, there’s nothing I can do”; I asked for a refund, we left, and were immediately taken in by Holiday Inn just down the road, who were professional and courteous; I’ll never stay at a Hampton Inn again.
The beds were very comfortable and clean, the morning food was amazing, and everything was great.
