“Very disappointing”
Dinner was good quality, but breakfast was sparse—no fruit, no yoghurt, no bread, and jam only when asked. We liked the village. The welcome was nonexistent, and after we pointed out several bedroom issues, service was reluctant. There were no bedside lamps, the air‑con didn’t work until new batteries were supplied, only a thin cotton curtain on the window so the room was very warm and we had to cover it with a shirt to block the light. No soap on the basin, only one water glass, the duvet cover was crumpled. On the landing outside our room a large cleaning trolley had been left, and there was a lot of debris around, very messy. We understand there might be ongoing work, but the entry area and the space near our bedroom should have been kept clear for safety and appearance. In the morning the staff was barely polite, offered no pleasantries before letting us leave at departure. We now see other reviews mention similar complaints, and they still appear unresolved.
Tessa·Месяц назад