The room was acceptable and the food tasted good; dinner was delivered to the room and on‑call requests were available. Some extra charges were eventually waived, and the hotel’s location is convenient with nearby cafés, restaurants, and a cinema. However, the room lacked cleanliness entirely: bedsheets and blankets were stained, dustbins were broken and dirty, and there was no doormat—when requested, a towel was offered instead. Basic necessities like drinking water were charged, even though it should be provided, and a kettle was listed in photos but not actually available. The bar and restaurant were present, but the hotel’s photo was edited to hide the bar. Lunch service was slow, taking an hour to arrive.
Vidhi3 недели назад