“What stay? Didnt stay. Im banning this place.”
I booked as a backpacker, but nobody let me in. OYO’s customer service answered my call, then forwarded me to the property owner, who never returned my call. I rang, but no one from the property answered. When I got to the entrance, I was barred from entry and had to go to another hotel. If the owner called or ensured that booked guests could check in, or if check‑in were self‑service, the experience would improve. Something must have gone terribly wrong to prevent me from entering during the available time. If check‑in is strict, it should be stated upfront that outside that time the hotel won’t accept guests, and the claim of a 24‑hour front desk is misleading when no one is physically or remotely available. The whole situation was quiet and the owner and OYO gave no reply.
Mohd3 месяца назад