City Tower Hotel

I booked the suite with a terrace, accidentally made two reservations, cancelled one, and the other stayed active. I then paid online, but the confirmation appeared without any charge to my bank account. I called the hotel to confirm the terrace suite and they said everything was fine, that I would pay for the service upon arrival. When I got there they told me I had no reservation, that they could only offer a similar one without a terrace at almost the same price. I had no choice because it was hard to find another place while carrying luggage.

Marisol·4 месяца назад

The service was excellent and the location is great.

Luis·5 месяцев назад

The rooms are uncomfortable and poorly organized.

Pinedo·5 месяцев назад

I didn’t have breakfast. There was no minibar, as advertised. When I arrived at 4:30 p.m. there was no hot water; they told me hot water would be available from 6 p.m., and the next morning the water was only lukewarm, leaning toward cold.

Chang·7 месяцев назад

The service was good. The rooms were bright and I couldn’t sleep.

Rogerpsico·7 месяцев назад