“Terrible experience!”
I’m sorry to say this is the first time I’ve encountered scammers in Thailand during my five visits. We arrived around 14:00, but one room wasn’t ready or cleaned, so we checked in at about 15:30. The house had a lot of trash, which isn’t a big deal in Asia, but the room was infested with ants everywhere—on the floor, in the shower, on the bed—and we have a video. There was no water in the room, so we couldn’t shower after a long drive. We spent an hour in that mess and decided to leave and move to another place because staying two nights was impossible. We met the owner, told her we were leaving and wanted to cancel. She apologized three times and said it was fine to cancel, so I sent a cancellation request on the website. From then on she ignored all my messages, the booking support messages, and even our calls from Thailand. She wouldn’t refund our money because we had only checked in for a few hours and seen ants all over. Avoid this place and save your time from these scammers. I tried to message the owners to not write this review, but they ignored us while we were losing money, which is not a nice sign from this “hotel” side.
GintarasГод назад