AC Hotel By Marriott Dallas By The Galleria

“Amazing experience”

A bit pricey on weekdays.

Hamdan·Месяц назад

The room was tidy and the hotel sits in a great spot. I would have liked to know the parking cost was $26 a day beforehand.

Mariela·2 месяца назад

Great. The only downside was nighttime noise from other guests in the rooms next to mine.

John·2 месяца назад

“Super!”

The staff were super friendly, check‑in was efficient, and the hotel staff responded quickly when we asked for a flat iron. Overall excellent. Parking spaces were very tight and not all of the parking area was covered.

Virginia·2 месяца назад

“Hotel overall was nice, but for the money you are paying I expected a better quality of finish and a bit more respect fr”

The hotel itself looked nice, rooms were pleasant, the pool area was lovely, but there were problems. I was told to pay for my room on arrival, even though I had already paid for both rooms; the receptionist ignored me and made me pay again for the first room. When I checked into the second room, the staff apologized, saying they had charged me in error but a refund wouldn’t be possible until the next day when the manager was present. Later we were told there was a voucher for free drinks as compensation. When we tried to redeem it, it turned out to be a $10 discount on a drink, so we explained to the bartender that we were promised a free drink; he was very rude and insisted it was just a discount. The door closer on the entrance to our room leaked oil all over the floor, and the door slammed so hard that it nearly pulled my hand off while I was trying to bring our luggage inside. The bottom of the door was missing, which definitely would not meet fire regulations. The toilet was also blocked.

Nuria·2 месяца назад