Palette Bukit Bintang Formerly Suasana Suites

We booked a room through Booking, but when we arrived, the staff claimed they couldn't find our reservation and offered us a room at five times the price we had booked. Needless to say, we ended up leaving without staying. It was a pretty shady experience, and we wouldn't recommend this place to anyone.

Jelena·8 месяцев назад

“Bene”

The apartment was really spacious and had a stunning view of Kuala Lumpur. However, it could have been cleaner to be truly exceptional. There were a few areas that could have used a bit more attention from the cleaning staff, but overall, it was a great place to stay.

Alessandro·Год назад

I'm really disappointed with my recent stay at this hotel. From the moment I checked in, I was hit with a long list of issues in my room, including a blocked drain in one of the bathrooms, a broken Muslim shower, and no working Wi-Fi or TV. To make matters worse, the staff seemed completely uninterested in fixing these problems, and I had to ask multiple times for help. One of the receptionists, Shah, was particularly unhelpful and even rude when I approached him for assistance.

Sirichand·Год назад

“가성비 짱!”

The location of the hotel was great, and the view from my room was lovely. It was a peaceful and quiet place to stay. However, the breakfast was a bit of a letdown, and the cleanliness of the hotel was really subpar. I was expecting a lot more from a place that seemed so promising at first.

Yeonhong·Год назад

“Hotel moyen à améliorer”

The hotel's location was great, but unfortunately, the service was a bit of a letdown. Our apartment was spacious and had everything we needed, but the receptionist tried to charge us more than the booking price, which was a bit of a shock. Luckily, they sorted it out after we complained, but the breakfast was pretty basic and the bathrooms had a pretty strong smell.

Abderaouf·Год назад