“A stressful, overpriced and misrepresented stay made significantly worse by an owner whose behavior”
The surrounding nature and nearby river were the only real positives, but they were completely overshadowed by the experience with the property itself and the owner. Ultimately, the stay was nowhere near worth the price. This was one of the most disappointing stays I’ve booked, especially for nearly $700 for two nights. The problems started before I even arrived. The property was extremely difficult to find, and Apple Maps/car navigation took me the wrong way. By the time I realized I couldn’t locate it, it was nighttime, I had no service, and I was driving around an unfamiliar forested area. I contacted the property and ultimately had to spend roughly $300 on another hotel just to have somewhere to sleep that night. When I arrived the next day, the experience still did not match the listing or price. You have to load your belongings into a cart and haul everything down to the tent yourself. The tent looked far more elevated and cozy in the photos than it did in person, was extremely basic, and was incredibly hot and uncomfortable. Amenities shown as part of the experience were also unavailable (the sauna) and the bathrooms are unventilated and also extremely hot. The worst part was the owner. I kindly asked whether he would consider refunding the first night since I had been unable to find the property and had to pay for another hotel. Instead of simply responding through text, he aggressively came up to me in person seemingly to size me up and tell me he would not refund me because it was not his fault I couldn't find it. He also essentially told me that if I couldn’t afford $700 to be in nature, that was my problem. The interaction was confrontational, unprofessional, & made me genuinely uncomfortable. Afterward, I found other reviews describing similar experiences, including guests calling him a bully. His own responses to negative reviews are very telling. What was already a stressful, overpriced and disappointing stay was made significantly worse by the owner’s behavior. additionally, this property is far out from the actual Sequoia National Park and is quite a drive to get to any of the attractions. I absolutely would not stay here again
Jeff·Месяц назад