Fufu Hakone

I loved the room – it was so relaxing and unlike anything I've seen in hotels before, and definitely something I never thought I could afford. There was nothing to complain about.

Bar·Неделю назад

“Beautiful relaxing resort! Family friendly!”

Fufu Hakone was absolutely amazing! The setting is beautiful and peaceful, the staff are incredibly friendly and attentive, and the food was outstanding. Every detail made our stay feel special. It was one of the most relaxing experiences we’ve had. Highly recommend!

Ian·3 недели назад

Super friendly, helpful English‑speaking staff. Great rooms, spacious. Very nice dinner. Feels like a business hotel, not a real Hakone onsen spa. The onsen was disappointing – exactly the same design and build as the onsen in Solaria Hotel where we stayed in Kyoto. No sulphur water, no outside bath, no traditional feeling. The price is far too expensive for what you get. Besides, there’s no option for a western breakfast.

Barak·4 недели назад

Staff, meals, luxury amenities – all excellent. No complaints.

Ivan·4 недели назад

“Great stay but a few negatives”

I’m going to be critical because of how much money we spent. When we arrived the staff were very friendly and accommodating, but the reception area seats were dirty. Our room wasn’t ready until 3 pm, which was fine, but we couldn’t get any food or even a drink. The room‑service snacks opened at 5 pm, yet it took 45 minutes for some fruit and nuts to arrive. The dinner experience was wonderful – it’s not something I think I’ll do again – and we got to try so many traditional foods, though we were seated by the trolleys where they cleared away the plates. We had just gotten engaged an hour before and were hoping for a special dinner, but felt like we were put in the corner a little. Breakfast was an experience and was beautifully done also; they even dropped us at the cable car at the end of our stay.

Nicole·4 недели назад