“Decepcionante hotel 4 estrellas”
I was assigned a room on the fifth floor below the laundry, which ran all night and kept me from sleeping; the shower didn’t work, and the phone to call for repairs was useless. I had to ask for a room change. The reception and other rooms were noisy, and the interior rooms had no windows. The worst part was that I had made two separate reservations (totaling three nights and two rooms); the last night was a separate booking, and because I was at a conference from the morning, they called me in the afternoon telling me that if I didn’t pay via a link, they would cancel the reservation (a condition not disclosed on Booking or at reception) or that they only had one room left, implying the hotel was full; it felt like a threat, so we had to pay immediately. Supposedly it’s a four‑star hotel, but the rooms, quality, and breakfast seem more like a three‑ or two‑star place. Disappointing. I would not stay here again or recommend it.
Lizette3 недели назад