“uno schifo totale”
The location was terrible, and the whole experience was awful—something I don’t wish on anyone. A few days before we arrived, the property cancelled our booking through the platform, citing a technical issue, and offered us to confirm by bank transfer to hold the room and pay the balance on site. Trusting their explanation, we agreed. When we got there, the owner was absent; her mother was supposed to greet us, but she struggled to understand the situation and kept us waiting for over an hour while our kids were tired, hungry, and just wanted to rest after the trip. Inside the accommodation, the place was nothing like the ads. The photos were misleading: the garden was neglected, with tall grass, dirty broken chairs, and a lot of mosquitoes. Our reservation clearly listed two sea‑view bedrooms, yet we ended up in a tiny apartment with a single room that had four beds, a desk, and a barely working old fan. It was unbearably hot, over 40 °C, with no window screens, so mosquitoes bit us several times as soon as we entered. We called the owner to clarify, but she refused to come, saying she was elsewhere. When we explained that the accommodation didn’t match our booking, she accused us of lying, refusing even to look at the confirmation that showed we had booked two sea‑view rooms. She behaved extremely rude and offensive, even accusing us of trying to get a more expensive room for less money.
Anna·3 месяца назад