“Needs hospitality training.”
The place was close to everything, but the front‑desk staff were unhelpful: we didn’t know there was no elevator and had a lot of luggage, so they just said it was “good exercise” and offered no assistance; other guests ended up helping us. The TV and Wi‑Fi never worked during our stay, and when I asked a question the woman at the desk was on her phone, leaning it over her shoulder with a look like “this will take a while.”
ElburnНеделю назад