“Cet hôtel n’est plus digne du standard de Quality Inn….”
The food was good, but there were no plates or utensils, and the place for dirty dishes was unclean, so we had to stack them on top of each other. They told us it was due to a lack of staff, but I don’t accept that because isn’t the main purpose of a hotel to accommodate many guests? The staircase cleaning hadn’t been done for those three days. The toilet in the men’s entrance bathroom was clogged, which was disheartening. I asked for a one‑hour extension to check out, but the front desk staff refused, saying 40 rooms were freeing up that morning. I replied that their employees wouldn’t be able to finish all that cleaning in the first two hours, so nothing could be done. Yet in the five previous years we stayed there, the staff had always accepted that request. Isn’t that your advertised strength, to extend the departure time for your guests?
Paul·5 дней назад