The Mountains Hotel

The breakfast and dinner selections were huge, and I’ve stayed at many hotels here – this one had the best food. The only downside was the lack of an electric kettle, which is a pity in winter when I like to bring hot water for skiing.

Haomin·3 месяца назад

Breakfast was excellent. The place was noisy.

Marisa·3 месяца назад

“Hotel cudny kiepski pokój”

The hotel has been beautifully renovated, the common areas are very pleasant and smell great, and the location is superb – just a short walk to the lifts with plenty of equipment rentals nearby, although the gear isn’t the freshest. Unfortunately the stay didn’t meet my expectations because of the bed issue. I booked a non‑refundable room that promised a large double bed, but after paying I was told the double bed was only “subject to availability.” I asked for clear confirmation, yet received no answer for a long time, so I tried to cancel the reservation as it didn’t match what I’d paid for. Only then did they say the double bed would be provided. When I arrived, the room had two single beds pushed together with a noticeable 10–15 cm gap in the middle, so it wasn’t a proper double bed – one person would end up on the edge of a single mattress or fall into the seam. The room itself didn’t look like the photos; being on the ground floor wouldn’t have mattered at a reasonable price, but the overall standard was lower than advertised. Cleanliness, the bathroom condition and the functionality of the fixtures left a lot to be desired. Service was uneven – some staff were very nice and helpful, while others seemed to treat guest interaction as a chore. In short, the biggest problem was the mismatch between the advertised large double bed and what we actually got; had I been told from the start that it was two separate beds, I would have chosen a different option.

Spiri79·4 месяца назад

“Estancia ok pero lo arruinaron al final con los bañadores y la falta de interés en ayudar”

We forgot two girls’ swimsuits in the room and it has been impossible to recover them. The person I dealt with in reservations made no effort to help me.

Nerea·4 месяца назад

“Buena estancia”

The staff were friendly and the common areas were pleasant. The restaurant was very good and everything tasted delicious, and the breakfast dining room was also excellent—very cozy! The spa left a lot to be desired, was very expensive, quite inaccessible, and poorly organized. A real disappointment!

Anca·4 месяца назад