“A nice stay but needs improvements”
The grounds were lovely and the location was convenient for some fairly local pubs and restaurants. The spa was relatively basic but had everything you need to relax and enjoy! The reception and spa staff were both very friendly and helpful. The staff were polite overall but seemed a little unorganised, especially at dinner service – they were super friendly and polite but also very young and seemed quite new, which made the service pretty slow and a little unorganised. We stayed in the executive suite, which was a lovely room with air‑con, a comfy bed and a nice‑sized bath, but it was extremely noisy above us all night with creaky floorboards so we assume it was a staircase/hallway above us, so unfortunately we didn’t get much sleep! We used the spa for a second time in the morning before we checked out and were disappointed to find that the sauna was not switched on and the hot tub was so full of chemicals that it was burning our eyes!
GraceМесяц назад