The front desk and room‑service manager were excellent, but the staff overall need improvement. They did a good job with the morning greeting, but breakfast was poor. When I asked for coffee, a guy in a black T‑shirt pointed me to someone else, yet I saw him serving another guest. Only one staff member in the evening, who looked Chinese, was friendly and helpful. He mentioned the available menu to me. I prefer last year’s staff and the quality of service.
Sukumaran5 месяцев назад