Hotel Merlini

Location and friendly staff. Bed size

Eugene·Неделю назад

“L’établissement a tout pour être agréable, dommage que les nuisances sonores gâchent tout”

The place is well‑situated, clean, and the staff are pleasant, yet the night bar on the ground floor blasts music until 1:30 am, making it very noisy.

Crystelle·Неделю назад

“Misleading photos — фотографии не соответствовали реальному состоянию номера. Unfriendly staff — неприветливое отношение”

Ничего. Фотографии вообще не соответствуют реальности

Динара·Неделю назад

The central location, welcoming staff, generous breakfast, and comfortable bed were all positives, but first the reception told me that Hotel Merlini no longer exists and has been absorbed by Ostello Bello; only after staying did I realize that typical hotel services were missing—no daily room cleaning, towels not changed, constant noise on the landing late into the night with doors slamming from careless guests, the automatic digital lock on the entrance door poorly lit, and inadequate bathroom lighting. Consequently I had to book and pay for services that were never provided, and I hope the hotel list in Florence is updated to remove Hotel Merlini and clarify the real management of those 12 rooms with Ostello Bello.

Tiziana·Неделю назад

“Misleading hotel listing and compulsory hostel registration”

I booked this place as a hotel, but it turned out to be more like a hostel linked to Ostello Bello. When I arrived, the front desk didn’t even recognize the name Hotel Merlini and I had to leave the building to WhatsApp the staff for clarification. The manager even asked if I meant the hostel instead of the hotel. It later emerged that Ostello Bello had acquired Hotel Merlini about 18 months ago. Getting into the building was another surprise: the electronic key was tied to an email registered with the Ostello Bello community, so I had to join the hostel network to open the door, which I didn’t want to do. My room (Room 309) was a double with a private bathroom, yet there was a shared toilet right next to it that I could hear in the evening, and an unpleasant odor in the corridor likely due to poor ventilation.

Serkan·2 недели назад