The central location was a plus, but they worried about my arrival time while ignoring parking instructions. I sent a message that went unanswered, paid €3.20 for parking inside the ZTL, and then found no one at reception, causing a few minutes of waiting. Afterwards they told me I could park for free nearby. The room was very hot when I arrived, and they asked my arrival time again. They could have turned on the air‑conditioner without issue. The bathroom vent from the adjacent room was audible, a small fridge in the room held only two bottles of water that rattled loudly every 7 minutes, forcing me to unplug it. The TV was tiny and no remote was provided. The shower was extremely dangerous; I almost fell twice. I understand I may seem demanding, but for the €112 I paid for a 4‑star hotel, I expected better. If you remove a star and lower the price, I’ll likely lower my expectations.
Carmine·2 месяца назад