“Beautiful but noisy”
If it were only about the staff, service, and style, this hotel would have been a 10/10 for us. It’s a beautiful and very cool place to stay. The room design is unique, and we loved the piped music throughout the building. The upstairs pool area with rooftop views and a bar was a pleasant spot for breakfast every morning. The staff were always super friendly, happy to help, and made us feel very welcome. I also loved the robes provided, so much that I bought one to take home from the shop downstairs. Unfortunately, we couldn’t sleep the first two nights of our three‑night stay because of constant loud motorbike noise from the main road, as we were staying at the front of the property. There didn’t appear to be much soundproofing, and the noise was very noticeable throughout the night. I imagine it’s something difficult to fix. We spoke with reception, and they were very apologetic and happy to arrange a quieter room for us that night, where we slept well. We appreciated how they handled the situation and wish we’d raised the issue earlier. We wanted to love this hotel, but losing the first two nights of sleep unfortunately spoiled the experience. I would definitely request a room at the back of the property if possible. Also, the bed and chairs were hard to climb in and out of; it felt like design came before function, but we still liked the overall character of the hotel. I would stay here again, in the right room.
Melissa·Месяц назад