Hasna was very welcoming from afar, kind, available, and easy to reach; the check‑in process was flawless, with clear video explanations that made arrival hassle‑free. The accommodation was pleasant and had several useful amenities, and the king‑size bed was especially comfortable. However, the three additional beds were just extra mattresses, so the comfort for four adults was less than for a family with children. We came to Paris for Céline Dion’s concert, and although the rooms were separate, the layout didn’t really allow each of us to enjoy privacy. The sliding toilet door didn’t close properly, which was also annoying. We also missed a few details: the second room’s small beds weren’t made, even though duvets were available, and only two bathrobes were provided for four people. Towels looked more like pool sheets than fluffy bath towels, so they weren’t very pleasant. The property wasn’t heated when we arrived, so we felt cold after the concert. Finally, the breakfast, which was included in the booking, felt quite limited: frozen bread, very little butter and fresh cheese, cereals, oatmeal, jam, individually portioned Nutella, and honey. Milk and fruit juice were missing. We suspect Hasna’s absence may have complicated things, as we didn’t really know what was available. The many prohibition messages and CCTV in common areas didn’t help create a warm atmosphere. Despite that, we still have a good impression of Hasna, who was lovely in our exchanges.
Caroline·Месяц назад