Abalonia Inn

The mattress was lumpy and uncomfortable.

Dianne·Неделю назад

“Very disappointed, this was an expensive hotel. and the photos misrepresent the property”

The rooms were clean and the bed was acceptable, but we were extremely disappointed with our stay at the Abalonia Inn. Given the price and the way the property is marketed as a higher‑end accommodation, the condition of the property and the response from management were unacceptable. Our concerns included visible mold in and around the air‑conditioning unit, extending up the wall in our room; cracked and missing tiles around the pool, leaving exposed cement and areas clearly in need of repair; poor exterior maintenance, with weeds growing at least a foot high out of the gutters on the main building, clearly visible from the pool area; a hot tub with a broken heater, making it unusable; and Wi‑Fi/internet that did not work in Room 24, despite the room being directly across from the reception area. What made the experience even more disappointing was management’s response. We spoke directly with the property manager about these issues. Rather than acknowledging our concerns or apologizing, he blamed the Wi‑Fi problems on the local internet provider and said there was nothing he could do about the slow service. He also attributed the hot tub problem to children using it. There was no apology, no apparent concern about our experience, and no effort to make things right. For the price we paid, we expected a clean, well‑maintained property and responsive customer service. Unfortunately, that was not our experience. The photos accompanying this review show the conditions we encountered and speak for themselves. This property is in need of significant attention to maintenance, cleanliness, and guest service before it can reasonably meet the expectations created by its pricing and online presentation.

Wendy·Месяц назад

“Parfait”

Everything was great, nothing to complain about.

Patsy·Месяц назад

“Great stay. Better without smoke.”

The location was exceptional. The inn was very charming, decor was of a time ago. The bathroom was large and the shower wonderful.Our host, Ron was very gregarious and welcoming, our cleaning staff was always busy getting it all done.The salt water pool was refreshing during the heat wave over the 4th of July weekend. Nice, modern firepit wirh sitting for 8 people. Overall a more mature group of guests than most places we have been. So close to the action and dining of downtown but easy to slip away from it when you need or want to. Our room was small, but there are many other rooms we haven't seen. done. Fire pit area was also the "smoking" area with no clear segregation. Some folks were smoking cigars right AT the firepit which was a complete turn-off. There were 2 nights we wouldn't sit there because of this. The inn should clearly define a smoking area and enforce it or just ban it altogether

Paul·3 месяца назад

“Very nice!”

I loved the location, and the salt‑water pool and hot tub were great! The outside seating wasn’t clean; they still had pollen all over them and the Adirondack chairs were covered in pollen too. Other than that, it was nice. The beds were very comfortable and it was quiet.

Ramona·3 месяца назад