“pelayanan perlu ditingkatkan terutama pelatihan staf dan link resepsionis ke restoran.”
The room was clean and the bed was comfortable. The staff all need more training – the receptionist should be friendlier and more welcoming to guests, and the link system between the receptionist and the restaurant needs fixing. I added breakfast to my bill and paid at the reception, but in the morning the breakfast was still being held back and told me it was “room only,” which was very annoying! I had to borrow cutlery for over 40 minutes before it arrived, and I was asked repeatedly. This made me not want to stay there again anytime soon.
Prima2 дня назад