“Enorme teleurstelling”
The location was fine, but our stay at Our Habitas Namibia was a huge disappointment, especially given the price. It was the most expensive accommodation on our trip and offered the least value. We had discussed several matters with the hotel before arrival, were told everything would be arranged and that we didn’t need to book in advance, yet the staff were unaware of this. The safari also fell short; while we were promised a good chance to see predators and rhinos, we saw almost no wildlife. The wind was blamed afterward, even though it was known beforehand. After the safari, part of our tent was damaged by the wind: the outdoor lamp was knocked off, electrical wires were loose, and we had no power or lighting, though this was fixed fairly quickly. The next morning, one tent had no hot water because the gas tank was empty, something that should have been checked before new guests arrived. Overall, it was a major let‑down. We chose Our Habitas for a special finish to our trip, but it turned out to be the least satisfying stay. For the price we expected far more in service, communication, and value.
Jeanette·Месяц назад