When we were away during the day, housekeeping removed our personal belongings from the room, and when we reported the missing items they replied, "There's no way anything would have been removed from your room," and suggested we look under the beds. Later, after we had left, they called us an hour later saying they had found some of our stuff and asked us to return for it. That delay forced us to stay at another hotel because we were so late getting home. We asked the hotel to compensate us for the extra cost they caused, and they promised a response in 2‑5 business days, but a month has passed and we still haven’t heard back.
JohnНеделю назад