“It was horrible.”
The room was clean, and we asked for extra blankets, which were brought promptly; however, the room was very standard and nothing like the pictures. The toilet backed up, and we were told it was too late for a plumber, so we had to wait until morning and use a nearby petrol station’s facilities. They didn’t even move us to another room. When I mentioned the toilet, they said I hadn’t told them who was in the room; I reminded the woman that I had kids and had booked a family room online. She didn’t apologise but left us to use a plunger to try to unblock it. We will never stay there again.
Lyiata4 недели назад