The St. Regis Mardavall Mallorca Resort

“An amazing hotel with amazing staff”

Great breakfast, both the buffet and a 'la Carte, with the option to sit either inside or out. Nothing

Marshall·Месяц назад

I had an outstanding stay with no complaints at all.

William·3 месяца назад

“never again!”

The property is gorgeous and the location unbeatable, but the price of 2k+ per night is absurd for the service offered. The room lacked proper soundproofing, so we could hear a baby in the next room as if it were our own. Getting a decent cup of coffee was nearly impossible. Feeding the baby was a nightmare: breakfast at 11 am was too late, the pace was slow, and there was no water before 11 am at the pool. About half the staff didn’t speak English well. I tried to order a simple sandwich with sweet potato fries over the phone, but after five minutes I had to give up. The pool and restaurant staff behaved with huge egos, mistreating guests without offering apologies. In the mornings, when we were the first customers, the restaurant staff didn’t assist with the baby, though it improved later in the day. They even charged me for water that I had to fetch myself from the pool to breakfast and back, even though breakfast was already paid for and no one served anyone by the pool. There is essentially no service or kindness; guests must fight for every detail. Charging 2k+ a night for an “experience” like this is the worst value for money I’ve ever seen in hospitality.

Leo·4 месяца назад

The service was top‑class, the food was great, and there was plenty of space on the grassy area by the pool for a peaceful, quiet experience.

Alicia·4 месяца назад

The hotel is fantastic, but the lunch food left something to be desired.

Franklin·4 месяца назад