Ulu Cliffhouse

“booked a sea-view but got a garden view instead, with unbearable pool noise from 10am”

I booked a “Studio with Sea View” at Ulu Cliff, but the room actually overlooked a garden. The sea view was a key reason for my booking, and the room did not match the description or photographs advertised. When I raised this with the property, the response was simply “it’s like this,” with no proper explanation, alternative room or attempt to resolve the issue. To make matters worse, the swimming pool was directly next to my room, generating extremely loud noise from approximately 10–11 AM onward. It was impossible to sleep late or enjoy a peaceful morning. The combination of a misleading room description, excessive noise and dismissive management made this a very disappointing stay. I paid for a sea‑view room and a relaxing experience but received neither. I would not recommend this property.

Ewelina·2 周前

“Der lebendigste Teil unserer Reise! Sehr gutes Essen und ein gutes Angebot an Dienstleistungen in der Nähe.”

This clubhouse hotel was ideally located in Uluwatu; the liveliest streets were reachable by foot in less than 5 minutes. The view exceeded every expectation. The on‑site restaurant “burnt” offered outstanding dishes. However, ants and larger insects appeared in the accommodation at times. The air‑conditioner was comparatively loud. The water – especially from the bidet – sometimes smelled unpleasant. Because it is a beach club, guests from other hotels visit for food, drinks and parties. That was acceptable for us, but it should be considered when booking: loud music is expected late into the night.

Jakob·1个月前

“Lugar lindo! Só adultos…..ótimo!”

The staff are great!!!!! The view is beautiful! The attendants at the pool are wonderful! The place to shower felt a bit odd being “on the street”; if it rains, does one not shower? The bathroom air‑conditioner was warm, it didn’t cool. The blackout curtains in the room should cover everything because in the morning the room is bright…

Graziela·1个月前

The spot was unbeatable, the suite was perfect and the food was absolutely mouth‑watering. The staff always stepped up to help and guests came first. If you’re not into music, this isn’t the place for you. With only 7 suites, it’s a beach club, so when events run, expect to share the space with many others. I’d come back, but definitely midweek, not on the busy weekend.

Glenn·2 个月前

“Fantastisch”

The breakfast was excellent and the gorgeous location made it even cooler. John Corner’s welcome and helpfulness was unbeatable! We had booked a cabana, but the music speaker was right behind it, causing a bit of noise.

André·3 个月前