The Ocean Front

The room was clean and new, with plenty of light and a spacious layout. The view of the ocean was stunning. The only issue was the lack of breakfast, though a Monkeybar next door did offer one.

Nadine·3 周前

“Far Below 4-Star Standards — Avoid at All Costs”

The location was the only positive aspect. Hygiene and maintenance were a collapse: arriving after staying at established properties like Cinnamon and Granbell, the latter of which shares the same 4‑star rating, made this stay an absolute shock. The room had stained bed linens, a stained pillowcase, dirty walls and floors, and insects inside. Fixtures throughout the bathroom were heavily rusted (showerhead, sink handles, flush switch). The door handle was loose, and lights flickered. Basic amenities were compromised: complimentary sealed plastic water bottles were absent; only refilled glass bottles of questionable origin were provided, completely unacceptable by Sri Lankan hygiene standards. No duvet (minimal bedding only), no desk chair, no extra toilet paper, no hand/face towels, and only a single bath towel were provided. The Wi‑Fi did not work at all. Electrical hazards and lack of accessibility: sockets were thick with dust, making it concerning to unplug anything to use a hairdryer; no accessible power outlets near mirrors. The building relies entirely on stairs to access the lobby and guest rooms. Atmosphere and zero night service: check‑in consisted solely of handing over a key, with zero orientation regarding facilities or operating hours. There was no in‑room telephone and no reachable front desk or 24/7 operator. At night, the entire building went dark with common‑area air conditioning and fans shut off to cut costs, creating an eerie, unsafe environment. Calling this an independent boutique 4‑star hotel is a total misrepresentation. It functions like an unmaintained, rundown guesthouse and is an insult to genuine 4‑star hospitality. Pay a bit more to stay at a reputable property and avoid this place like the plague.

Nakai·1个月前

The place is average and well‑located, but it doesn’t justify the steep rates. The rooms are poorly kept and the facilities fall short of expectations. The bathroom was infested with insects, water pooled because the drains were clogged, and there was a lot of hair clogging the drainage. In short, the property needs a lot more upkeep, especially given the high room prices. The staff were also a let‑down.

Yash·1个月前

I spotted a few cockroaches during my stay.

Ryo·4 个月前

“Pleasant Stay”

The spot is handy, the staff were friendly and everything was spotless; the view from the room was fantastic. It would be nice if they added breakfast and parking.

Sanjaya·4 个月前