La Tozi Hotel

I booked a room but needed to check in at 6 am after a long overnight trip; I didn’t mind paying for the full night because I was exhausted. I called the front desk and a staff member told me that reception would open at 8 am and that I should show up then. I spent almost two hours on the street with no one to help me. At exactly 8 am, nobody appeared. I had to find another place because an emergency arose. That same evening around 7 pm, someone from the hotel called me to remind me of the reservation. I explained what had happened, and the person’s attitude was frankly awful. I think they should review the quality of their business partners because they leave guests in a bad situation. Thanks.

Juan·5个月前

Nothing to say positively. The room was not as shown on the website, it left a lot to be desired, the window security was terrible – practically unsecured, and the door could literally be opened with a kick; they need to improve on every front.

Daniel·6个月前

Positive: . Negative:

Inc·6个月前

This hotel has a fantastic location, right in the middle of one of San Cristóbal's busiest streets. Unfortunately, the room itself was a bit of a letdown - it was small and not particularly comfortable. The bathroom wasn't much to write home about either.

Maria·7个月前

“Lovely stay on a Central location in San Cristobal”

The location of this hotel was perfect for exploring San Cristobal - it's right in the center of everything. The staff were friendly, and the room was clean. The bathroom facilities were also up to par. However, our room was freezing cold, and there was no heating. To make matters worse, there were loud dance classes going on until 7 pm, which was really annoying.

Simon·8个月前