“Happy”
The place is well‑situated, but the cleanliness left something to be desired.
Sachin1周前
★★★·Miami Beach·7.9
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也可以直接打,比如 “20号前后,住三晚”
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Lincoln Arms Suites, Miami Beach requires a credit card used for reservation at check-in. A $100 damage/incidental hold is applied. Pets up to 40 lbs are allowed with a $250 pet deposit per pet, refundable after room inspection. Pets must be leashed, accompanied, and not left unattended. Cash payments, Chime, gift cards, and mobile payments are not accepted.
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住客对酒店各方面的评价。
The place is well‑situated, but the cleanliness left something to be desired.
Sachin·1周前
The room felt more like an apartment with a full kitchen and plenty of space, which would be handy for a longer stay, and the location was convenient. However, the property looked very dated and in need of a makeover; the large room’s furniture and fixtures felt worn. When I checked in, my key cards didn’t work, and the staff couldn’t fix it, so I ended up with physical keys for the side entrance. There was no breakfast included or available at the hotel. On my last night, around 11 PM, while I was already asleep, I heard a knock and assumed it was from another room, so I didn’t answer. A staff member then unlocked my door with his access card and entered without my permission; I recognized him as a hotel employee, and when I shouted he immediately apologized and left. I still don’t understand why an employee would enter an occupied room at 11 PM, especially when the hotel knew it was occupied—this is a serious privacy and security issue that made me feel extremely uncomfortable. At check‑out I asked for an invoice, but the hotel refused to provide one and told me I should get it from the reservation system instead. The room’s size is a definite plus, but it doesn’t offset the poor condition of the property and the late‑night unauthorized entry.
Assel·1周前
The location was good, the facilities matched the price, but the mattress was too soft and sagged.
Anto·3周前
Nice spacious room in centre location. The 2 woman that was working behind the counter the day I checked in with terrible customer service did not smile once making it uncomfortable from the moment I walked through the door absolutely awful attitude . I arrived 10.30am after checking out my last hotel 10am, check in was 4pm and I politely asked could I check in early but my request was bluntly rejected and they was zero help. It felt like police interrogation just to check in loads of things to sign, loads of waiting about. I had to wait 4 weeks to get my refund for the €100 deposit. I was only staying for 1 night just no need for all seriousness of checking in. Will never be staying here again due to the awful customer service which needs a lot of work
Kalham·1个月前
The room was quite spacious and comfortable for the family, and it was close to the beach.
Dagnalda·1个月前