KYRIAD ECO LILLE SUD - Noyelles Godault

The isolation was poor, and the light could not be turned off because the button was broken.

Corre·3周前

“Une expérience déplorable : propreté et sécurité inexistantes”

I was utterly disappointed by my stay at this hotel. The room’s floor had blood‑like stains, and the mattress was similarly tainted. Dust covered everything, and there were plenty of hair and fur on the sheets and blanket. The curtains were broken too. The bathroom was just as appalling: rust marks on the sink, a shower full of stains that looked like hair, a toilet bowl that was completely black and dirty. I seriously wondered whether the room had been cleaned before we arrived. The worst issue was the lack of security: the main building door stayed open all day, letting anyone in, and our room door was ajar when we got there, so anyone could have accessed our room. This is totally unacceptable for a hotel. Between the obvious unhygienic conditions and the security problems, the experience was very bad. A hotel must provide a minimum level of cleanliness, comfort, and safety, and these conditions are far from acceptable. I absolutely do not recommend this place and hope that measures will be taken quickly to fix these problems.

Kitty·3周前

The bathroom and the sheets needed better cleaning, and the breakfast was sparsely stocked.

匿名·3周前

There was mold in the bathroom and someone entered without knocking.

Kylian·3周前

The location was good, but the room’s cleanliness was lacking.

Gv51100·3周前