GuestPlace Inn & Suites

The bed was amazing and the front desk lady was awesome, but the door handle to my room didn’t work and she had to pry it open for me.

Jesus·1个月前

We booked this place, but upon arrival no one was there to check us in; the entire office was shut, leaving us outside late at night with no access or help. We tried calling, but no one answered and there was no way to message someone for assistance. The experience was extremely stressful and unacceptable; we were stranded after a confirmed reservation, without any support, and we expect the issue to be taken seriously, including a full refund if we were charged.

Natalia·2个月前

The room was clean, but there was no Wi‑Fi, no TV in some rooms, and no microwave or fridge. Those amenities should be standard in every room, and the property would receive a higher rating if they were provided.

Henry·4个月前

“...”

I never got the chance to stay there. The front desk first told me they don’t accept reservations, then told me I shouldn’t stay at this hotel because it’s not for out‑of‑town guests. I’m not sure what that means, but given the area and the people around, it might be a rent‑by‑the‑hour place. The manager was called about the reservation, found it, but happily offered a refund so we could find another place—very odd behavior.

Ilagan·8个月前

“No one should book this place in my opinion”

The place was a total disappointment – nothing worth mentioning. The room was filthy, even a hole in the bedsheet, and the furniture was old and broken. Tape was wrapped around a nightstand, and inside the microwave cabinet there was a broken cigarette, among many other issues…

Shadab·1年前