“Room with basic facilities.”
On the positive side, the hotel has 24-hour staff available to assist guests, and the staff were friendly and helpful throughout my stay. There are also plenty of restaurants downstairs, which makes dining and getting food very convenient. I paid over RM130 plus for a standard queen room, but unfortunately, the overall experience did not meet my expectations given the price. The room was quite small and located directly behind the reception counter. The soundproofing was also inadequate, as I could clearly hear conversations and noise from people outside the room, which affected the comfort and privacy of my stay. In addition, the room was very basic in terms of amenities. No drinking water or dental kit was provided, and the towel supplied was unusually small and thin. No cabinet in the room. Overall, I feel that the facilities and room conditions do not justify the price charged. Considering what I paid, I expected a more comfortable room and a better standard of basic amenities. I hope the hotel will take this feedback into consideration to improve its room quality and guest experience
Huang2 周前