Hotel Igeretxe

“Buena ubicación pero falta de cuidados”

The location is privileged, and the staff are attentive. As a maintenance technician, I feel the hotel lacks care; it has many little things that need fixing and feels a bit abandoned. With some love and a bit of work it could be 10, but at least it’s 8.

José·4 周前

The best part was the location, sleeping with the sound of the waves was a pleasure. Access for people with reduced mobility is limited; during restaurant hours you could get in, but outside those hours it’s only stairs.

Francisco·4 周前

The location at the Ereaga pier was spot on, and everything else was just fine.

José·4 周前

“Decepcionante”

The location was on the beach. If you book a room with a terrace, you shouldn’t have to jump a wall to reach it, and there should be a table and a chair—there was only a wooden floor. Luckily we weren’t mobility‑restricted or elderly, because you had to jump that not‑low wall, almost like stepping out of a high window. It was very disappointing. I asked to change rooms and couldn’t, so I filed a complaint with Booking and they offered a voucher for my next stay, which is appreciated, but the frustration remains.

Alicia·4 周前

“A very disappointing and overpriced hotel”

Very helpful staff at the reception who did his best to fix problems and was very kind. Thank you. No bedside table No lamp at the bedside as the bulbs had blown; on the other side and above the TV, there’s just one bulb Strong smell of sewers Bathroom door doesn’t close properly and is a sliding door Small bed No breakfast available before 9.30 Restaurant: mice move freely (the staff found that "normal"), undercooked squid; not clean Terrible sea view Stairs to get into the hotel (not accessible), but help is available Tiny TV screen Nowhere to put your suitcases The sign at the front facing the road is flashing because the bulbs need changing Small wardrobe that smells musty There’s a safe, but it can’t be used

Karima·1个月前