Oltre la Vite

The host is very kind, the place is magnificent, and I will definitely return.

Enzo·2 周前

“The property was dirty, presented safety concerns and the owner's conduct was dishonest.”

This review will probably cost me €180, plus the tourist tax. However, I refuse to be blackmailed into leaving a positive review in exchange for a refund. The owner initially set the tourist tax at €20, later reducing it to €15 after my husband questioned the amount. For comparison, it was only €2 per person per day at our previous accommodation. The owner also offered to waive the tax if we cancelled our reservation and paid him directly. We booked three nights for ourselves and our 4‑month‑old baby but left after just one night due to unacceptable conditions. The apartment was dirty with black hairs everywhere, dirty dishes, and ants all over the place. Shortly after arrival, we noticed a strong smell of gas. The owner claimed that the gas bottle was empty and replaced it, but the smell persisted, forcing us to sleep with the windows open out of concern for our safety and our baby's life. The following morning, there was no running water. After waiting two hours without any improvement, we packed our belongings and left around 10 am. With a 4‑month‑old baby, staying without water was simply not an option. The owner promised to refund the cost of the two unused nights, but only after we left a positive review and he received the payment. A month later, we still have not received our refund and he has failed to resolve the issue. I understand that bookings can be non‑refundable, but this should not excuse unsafe conditions or the lack of basic amenities. I strongly do not recommend this property. I would attach screenshots of my conversation with the owner documenting our communication and the conditions he set for the refund for evidence, but it's not allowed.

Karolina·2 周前

The place was great, but a few extra details would push it to perfection—more matching kitchen gear, better pillows, and slightly nicer furniture. I was disappointed that the kitchen lacked matching items, making everything feel mismatched.

Claire·1个月前

Wonderful spot near all the Apulian attractions like the zoo, Alberobello, Polignano, etc.

Vito·1个月前

“Pleasant, private and would recommend if the towels, bedding & mattress were improved. Beautiful.”

There are private sections where you can share a kitchen with friends or family, as we had two bedrooms that shared one kitchen. Each bedroom had its own bathroom. The room size was very adequate. The towels, bedding, and mattress were too small for the bed and very uncomfortable. The towels were not changed for six days. Only shampoo was provided as an amenity, and there were only two toilet rolls.

Dawn·1个月前