Hotel Galia

“Perfetto”

Everything was great, making for a perfect night’s stay. The property is a bit far from the centre but still reachable.

Mario·4天前

Firstly, the room was well organized. The view was so perfect, you can see the Kotor Bay while sitting on your balcony. I have stayed for 2 days. I had thought they would do a room cleaning when the 2nd day of my trip has begun but when I arrived at my room again (I was outside the whole day) it just wasn't cleaned. I decided to set my bed myself so when I set up the clothes to the top of the bed again, plenty of sawdust just flew to the air from under the bed. Reply: Whatever you say, the facts remain the same. On the second day, I expected the room to be cleaned while I was out. When I returned, however, it had not been cleaned at all. The bed was exactly as I had left it, and when I tried to make it myself, a considerable amount of sawdust flew into the air from underneath the bed. Now, regarding the bottle of water you seem so concerned about: I WANTED TO PAY FOR IT RIGHT THERE AND THEN, BUT YOUR RECEPTIONIST REFUSED TO TAKE MY MONEY BECAUSE SHE SAID SHE DID NOT HAVE ANY COINS TO GIVE ME MY CHANGE. If your hotel cannot provide change for its guests, that is your responsibility, not mine. And if collecting payment for every bottle of water is so important to you, perhaps you should ensure that your staff and payment arrangements are available when guests need them. I stayed in Kotor for barely two days. I checked in at around 15:00 on the first day, spent most of the day outside, returned at approximately 23:50, and left early the following morning. I had already informed you that my bus was departing at 07:40, and I started walking towards the city centre at 06:00. So please explain something to me: When exactly was I supposed to find your staff to settle the payment, when your own receptionist had told me I could pay later and I had to leave early to catch my bus? Was I supposed to miss my bus and risk disrupting my entire trip over a situation your staff had already agreed could be settled later? Reply: You are talking about dramatizing the situation and it's the same person with told that I hadn't paid for a bottle of water, funny. Your room was dirty

Yusuf·4天前

“看古城夜景很好”

The location is decent, the balcony is nice and gives a clear view of the opposite shore. The bed is a bit narrow but comfortable. Parking is convenient, though the slope up is steep, and the staff are enthusiastic and helpful. The air conditioner is a bit loud and doesn’t heat well.

Jian·2周前

“Beautiful location, great balcony and room very clean.”

The location is beautiful, the balcony is great, and the room was very clean. It would have been nice to have tea, coffee, and a kettle in the room, but otherwise everything was perfect.

James·2周前

“Boa opção custo x benefício”

The staff were friendly and the breakfast was simple but tasty. The room was small, but there was a piece of furniture at the bathroom entrance that let you stash a few items. The bathroom locker was open, so the floor got wet when you showered, and there were not enough hooks to hang things. I found the bed uncomfortable, the mattress too soft and the pillows low. Parking spots are limited; depending on your arrival time you might not find one. Rooms are accessed via a staircase.

Thales·1个月前