Paramount Tower

“Old room and not a clean”

Breakfast was okay. The room was unclean with dust, and both the room and bathroom were old. I asked for cattle but didn’t receive it; those facilities are only available in Calicut for 2000 per day, yet they charged 3500 per day, so the room experience and quality were low.

Lijith·5天前

The staff were supportive and responded quickly to any queries. The cleanliness of the room and the pool was lacking.

Pk·1个月前

“Will never stay here”

The bed was infested with bugs, the train noise was loud, and the food was not great; I had soup that I couldn’t finish. I will never stay here again.

Joseph·2个月前

The only thing I could call positive was that it was too bad.

Mp·3个月前

“Horrible experience, Unclean rooms and unprofessional employees.”

From arrival to departure, everything felt consistently poor and frustrating. The check‑in was handled unprofessionally—no help with luggage, no proper introduction to the property, and no details about the restaurant or other facilities. The rooms were dusty, unclean, and the toilets in all three looked like poorly maintained public restrooms; the air conditioning didn’t work, adding to the discomfort. When I asked for a room change, the staff first said it would cost extra, but after I agreed to pay, they later told us we’d be moved to better rooms on the 7th floor at no charge. The rooms were slightly better, yet the bathrooms stayed awful, with rusted showers and broken tiles that could cause injury. We had photo and video evidence, but we didn’t raise the issue that night because it was late and we needed sleep. The next morning, the restaurant experience was equally disappointing: no greeting, no buffet explanation, no service, not even water. The staff seemed indifferent and unwelcoming, creating a hostile atmosphere even though we were the only guests there. Overall, this stay shows serious management problems or a lack of proper staff training and professionalism, and I would not recommend the property.

Ameen·6个月前