“Un beau lieu mais service tres défaillant (service de base non assuré)”
The pool in the lounge offered a nice view, yet the kitchen was completely unhelpful: it had wine glasses for decoration but no bottle opener, no plates, no cutlery, nothing to heat water, and no cleaning supplies, and the room itself wasn’t cleaned in the morning unless we repeatedly asked the front desk. The sofa (which was not a sofa bed as advertised) was broken—its back couldn’t support us without breaking, and we reported it without any fix. The soaps, shampoos, and glittery after‑shampoo were ridiculously rationed; we ended up buying our own at a nearby supermarket. The contrast between the beautiful suite and the subpar service, far below what one expects from a budget hotel, was extremely disappointing. The staff tried their best to be friendly despite the shortcomings.
Elodie1周前