Kuwisa Lodge

The spot was spot on, but the management ought to replace the worn‑out towels and bed sheets.

Moteke·1周前

The accommodation was stunning in a gorgeous reserve! It’s our second visit there and we’re still just as thrilled. The pool, however, was dirty and unusable because it was green.

Naila·2 周前

“We really received an unacceptable service.”

The nature and tranquility were appreciated, yet I must formally complain to the Customer Service Team about the abysmal service at Kuwisa lodge that I booked through your platform last weekend. We waited about an hour for check‑in help, and the staff member who assisted us seemed intoxicated. When we reached our room, it was unclean with dirty bedding, and the towel we were given as clean was also unacceptable. Although the lodge apologized, the service was unacceptable and showed a lack of professionalism and consideration for guests. The experience was far below reasonable hygiene and hospitality standards and offered no value for money. Because of these serious problems, I am demanding a full refund of the entire amount paid; a simple apology or partial refund would not remedy this unacceptable experience. I request an urgent investigation and a full refund. I look forward to a prompt response and a satisfactory resolution. Kind regards, Khomo

Khomotjo·2 周前

“Very good”

Everything inside the lodge was great—accommodation, amenities, and all the details. The road, however, was rough, especially for sedan cars.

Nare·4 周前

Beautiful. Beautiful , very neat

Endile·1个月前