Holiday Inn Express Cape Town City Centre by IHG

“Good stay”

The breakfast was solid and the city location is convenient, though the shower felt a bit lukewarm, which I understand is being upgraded gradually.

Mike·1个月前

“I had a good time this time around. Most of my expectations were met”

I regularly stay at Holiday Inn Express and appreciate how clean the rooms are; the beds are comfortable and the sheets always smell fresh. The new showers at the Cape Town Holiday Inn are fantastic! However, they should place toilet brushes next to the toilets, and fried eggs should be offered at breakfast.

Lu·1个月前

nothing. breakfast: variety is not there, nothing much for vegetarian Location: surroundings are not safe in the night, we faced serious, on 1st Sept night we finished dinner at restaurant in New lands, our driver put your hotel address and it took us 44km away in Somerset, we were clueless at 10.45pm at remote area and we put convention centre and reached hotel after travelling again 45km to hotel and reached 11.30pm. Even after reaching hotel Google app was showing that this hotel is 45km away. on speaking to manager he said that they are aware of problem in google app. Room: stains on carpet bathroom: shower had issue, no hot water Internet: many Issues

Vinod·1个月前

“Good”

The staff were friendly and accommodated all my requests. The breakfast on Sunday was not very good.

Asambe·1个月前

only staff helped for parking the car was very friendly and manager who listened to the numerous problem we faced at site. Ref. our discussion this morning, we have following problems faced at the hotel since we checked in in following rooms. Room 1002 :( my relative from USA) Room 1006:( my relative from India) Room1007: ( myself and my spouse) We booked hotel for 3 nights 31st Aug to 3rd Sept On 31st Aug Night, once we finished dinner at Bihari restaurant, New lands, our driver put your hotel address and it took us 44km away in Somerset, we were clueless at 10.45pm at remote area and we put convention centre and reached hotel after travelling again 45km to hotel and reached 11.30pm. I spoke to reception manager he replied that we are aware of this issue, it shocked me. Me and my guest wasted 2 additional hours in travelling and mental stress. Imagine what impression they will be carrying once returning to US and India. Even at 11.30 at your hotel, when we look for your hotel on google map, location was showing 45km away somewhere in somerset, attached is the screenshot. On 1st Sept, when wife at shower at 10.00am, she was stuck as there was no hot water, we called at reception and technician was arranged. Technician took 40min to restore water and we missed trips for all 8 of us for Cape point which was scheduled for 10.30 at your hotel reception. I hired another car to have that trip and lost money for cancelled trip. Also we have numerous problems of internet, electric kettle, TV not working, but these are minor issues

Vinod·1个月前