“Lovely but get the door code if the slightest chance you might be late”
The location and ambiance was great. WARNING. We had a terrible time accessing the property. If it had not been for a totally lovely taxi driver who took 30 mins to persuade a very unhelpful person on the phone (who initially refused to help us) we would have been left out in the cold. The hotel is only staffed until 10pm. They are supposed to email you a code to get in if you arrive late. We did not get the email and for some reason the woman who answered the phone for the out of hours service was incredibly unhelpful. We were unexpectedly late due to flight delays abd then an hour in the immigration queue (thanks Brexit) so make sure you get the code just in case. I’ve not marked down the hotel for this as it was technically not their fault. Would also suggest not getting breakfast but enjoying one of the cafes close by. The breakfast was not very exciting and in a little room with no ambience which was odd given the lovely decor of the rest of the hotel
Susan4 天前