When we arrived, the owners told us the hotel was shut because of leaks and that we would get a refund.
Carl3周前
★★★·Blackpool·5.2
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也可以直接打,比如 “20号前后,住三晚”
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1 double bed · 可住2人
The Superior Double Room provides a view and a flat‑screen TV. It sleeps two guests on one double bed and includes heating, a fan, a clothes rack, an electric kettle, a tea/coffee maker, and fresh linen.
2 single beds · 可住2人
1 single bed · 可住1人
1 single bed and 1 double bed · 可住3人
2 single beds and 1 double bed · 可住4人
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The Vernon Hotel in Blackpool offers 3-star comfort with private bathrooms, tea and coffee makers, hairdryers, free toiletries, showers, TVs, and electric kettles. Located in the city centre, it's a 6-minute walk from Blackpool South Beach, 1.3 km from Coral Island, and 1.5 km from Blackpool Tower. Nearby attractions include Blackpool Pleasure Beach, Winter Gardens Theatre, and North Pier within 2 km.
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住客对酒店各方面的评价。
When we arrived, the owners told us the hotel was shut because of leaks and that we would get a refund.
Carl·3周前
We had booked from 30 September to 3 October, but the place was closed and builders were working inside; they said it was due to a leak. No one running the hotel ever mentioned it was closed. I called the hotel the night before to confirm check‑in details, and not once did they say it was closed.
Mary·3周前
Nothing good to say. Everything was broken, cupboards were in disrepair, and the bathroom was dirty.
Christine·4周前
A couple of hours before check‑in I received a message from the property owner: “Dear Guest, Due to a leak as we speak at Vernon Hotel Blackpool, we unfortunately have to close half of our rooms while the issue is being resolved. As a result, we are unable to honour some upcoming bookings, and regrettably your reservation is one of those affected. Your booking will be cancelled and a full refund will be processed back onto the same card used for payment. I am just going to contact now to get this cancelled and refunded straight away. We sincerely apologise for the inconvenience and appreciate your understanding. Kind regards, Vernon Hotel.” The same message was repeated. This is absolutely unacceptable, and the owner is ignoring me. I tried calling them twice; they ignored the phone and offered no solution. I had to book another hotel, spent more money, and it was even more expensive to book on the same day.
Tash·1个月前
The parking was fine. The room was absolutely disgusting: a broken TV, blood on the beds, and the bathroom was filthy and mouldy—there was no way to shower. The only reason we stayed was because we were so tired.
Bradley·1个月前